Refund & Cancellation Policy

Movadly provides digital tools and services for websites, brand assets, online presence, social media, SEO basics, customer enquiries and related business support.

This policy may apply to:

Movadly may provide different types of services, including:

Movadly subscriptions may be billed monthly, annually or according to the payment terms agreed at checkout, in an invoice, proposal or service agreement.

You may request to cancel your Movadly subscription according to the cancellation method available in your account, billing portal or by contacting Movadly support.

Monthly subscriptions can usually be cancelled before the next billing date.

Annual subscriptions are usually charged for a full year in advance.

Movadly may provide setup services such as website setup, content setup, brand asset organisation, SEO setup, online presence setup, enquiry flow setup, onboarding or training.

Custom work may include custom modules, integrations, design work, content creation, development, API connections, enterprise setup, workflow configuration or special requests.

Some Movadly services may involve digital products, content, documents, templates, website pages, brand assets, written copy, SEO content, social media content or downloadable materials.

Movadly may offer free trials, discounted trials, promotional pricing or introductory offers.

Movadly subscriptions may renew automatically unless cancelled before the renewal date.

Movadly may approve a refund where appropriate, including cases such as:

Unless required by applicable law or agreed in writing, Movadly may not provide refunds for:

Some Movadly services require the client to provide content, approvals, access, images, brand assets, account details, business information or feedback.

Some services may involve third-party costs such as domains, hosting, stock images, software licences, plugins, integrations, APIs, payment processing fees, advertising platforms or external service providers.

After cancellation, your access to paid features may continue until the end of the paid billing period, unless otherwise stated or unless access is terminated due to misuse, non-payment or policy violation.

After cancellation or account closure, Movadly may retain, archive or delete account data according to its Privacy Policy, legal obligations, technical requirements and internal retention practices.

If you believe a payment is incorrect, please contact Movadly first so we can review the issue.

Consumer rights may vary by country or region.

To request a cancellation or refund review, please contact Movadly with the relevant account and billing details.

If a refund is approved, it will usually be issued to the original payment method where possible.

Movadly may update this Refund & Cancellation Policy from time to time to reflect changes in services, pricing, billing systems, legal requirements or business operations.

If you have questions about this policy or want to request a cancellation or refund review, please contact Movadly.

Last Updated: June 28, 2026